Terms of Service

Koala T Herbals – Terms of Use

⚠️ KRATOM WARNING

Kratom interacts with opioid receptors and may be habit-forming. Misuse can lead to dependence, withdrawal symptoms, and other health risks. The U.S. Food and Drug Administration (FDA) has not approved Kratom for any medical use or as a dietary supplement. The FDA currently advises against its consumption due to potential risks of addiction and abuse. See: FDA import alert 54-15. Please use responsibly and consult a medical professional before use.

1. Overview

This website is operated by Koala T Herbals, a small, independent business. Throughout the site, “we,” “us,” and “our” refer to Koala T Herbals. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following terms (“Terms of Service,” “Terms”).

These Terms apply to all users, including browsers, customers, vendors, and contributors. Please read them carefully — using the site means you accept them. We may update these Terms at any time. Continued use means you agree to any changes. Our store is hosted on Shopify Inc.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason. Content may be transmitted unencrypted over networks. Credit card info is always encrypted. You may not copy or use any part of the site without written permission.

3. Product Disclaimer

Nothing we sell is intended to diagnose, treat, cure, or prevent any disease. Statements not evaluated by the FDA. Some products may contain substances listed in Prop 65 as potentially harmful. See p65warnings.ca.gov.

4. Kratom Disclaimer & Legal Info

Not for use by those under 21, pregnant, or with medical issues. Side effects may include agitation, hallucinations, vomiting, liver issues, cardiac arrest, or dependency.

We do not sell to AL, AR, IN, RI, VT, WI, or restricted localities in FL, CA, IL, MS. We do not ship internationally to countries where Kratom is banned. By purchasing, you confirm you're 21+ and legally allowed to buy. Use at your own risk. We do not offer medical advice.
* We do not ship internationally.

5. Online Store Terms

You must be 21+ or have parental consent. You agree not to use products illegally or violate laws. Violations may result in account termination.

6. Intellectual Property

All site content is owned by Koala T Herbals or our providers and protected by law.

7. User Submissions

If you send feedback or ideas, you grant us the right to use them freely. We aren’t responsible for public submissions or comments.

8. Personal Information

Your data is handled per our Privacy Policy.

9. Prohibited Uses

You may not use our site/products for unlawful purposes, IP infringement, or activities violating any laws.

10. Pricing & Modifications

Prices may change without notice. We reserve the right to modify or discontinue any service.

11. Billing & Order Info

Orders may be canceled or limited at our discretion. You must provide accurate checkout info. We’re not liable for third-party payment errors.

12. Indemnification

You agree to hold Koala T Herbals harmless from claims or demands resulting from your breach of these terms.

13. Severability

If any part of these Terms is invalid, the remainder still applies.

14. Third-Party Tools & Links

We’re not liable for third-party tools or content. Use at your own risk.

15. Termination

We may terminate your access at any time for violating these Terms. You may also stop using the site at any time.

16. Warranty Disclaimer & Limitation of Liability

Our products/services are provided "as is." We are not liable for damages, data loss, delivery issues, or disruptions. You assume full responsibility for use.

17. Dispute Resolution – Arbitration & Waiver

A. Arbitration Required

Disputes must be resolved via binding arbitration (AAA), held in Oklahoma City, OK. FAA governs this agreement.

B. Class Action & Jury Waiver

You waive class action and jury trial rights. Claims must be filed individually.

C. Opt-Out Option

To opt out within 30 days, mail a signed letter to: 2145 E Pine Ave, Meridian, ID 83642, and email a copy to help@koalat.com.

18. Governing Law

These Terms are governed by Idaho law. Non-arbitrated disputes must be resolved in Ada County, ID.

19. Website Accessibility

We strive for accessibility. If you need accommodations, contact help@koalat.com with the issue, URL, and tech used. We’ll respond within 5 business days.

20. Entire Agreement

These Terms, plus our policies (e.g., Privacy, Refunds), are the full agreement between you and Koala T Herbals.

21. Changes to Terms

We may update these Terms anytime. Continued use means you agree to the latest version.

22. Contact

📧 Email: help@koalat.com

📍 Mail: Koala T Herbals, 3033 NW 178th St Suite B Edmond, OK 73012