Privacy Policy

OVERVIEW

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://koalat.com (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device...

We collect Device Information using the following technologies:

  • Cookies – data files placed on your device or computer that often include an anonymous unique identifier. Learn more at allaboutcookies.org.
  • Log files – track actions on the Site and collect data including IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels – electronic files used to understand browsing behavior.
  • Web Storage and Local Storage – data stored locally in your browser.

When you make (or attempt to make) a purchase, we collect your name, billing and shipping address, payment info (credit card or bank account), email address, and phone number. We call this “Order Information.”

“Personal Information” refers to both Device Information and Order Information.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:

  • Fulfill orders (including processing payment, arranging shipping, and providing confirmations)
  • Communicate with you
  • Screen for fraud or risk
  • Provide you with info or promotions (in line with preferences you’ve shared)

We use Device Information to:

  • Screen for potential risk and fraud (e.g., your IP address)
  • Improve and optimize our Site (e.g., analytics on how customers browse or use the Site)
  • Evaluate marketing and advertising performance

3. SHARING YOUR PERSONAL INFORMATION

We share Personal Information with third-party services to help us operate the Site:

  • We use Google Analytics — see Google’s privacy practices for more info
  • You can opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on

We may also disclose your information to comply with laws, respond to legal requests, or protect our rights.

4. BEHAVIORAL ADVERTISING

We may use your Personal Information to deliver targeted ads or marketing communications we believe may interest you. For more info, visit the Network Advertising Initiative’s info page.

Opt out of targeted advertising:

You can also visit the Digital Advertising Alliance Opt-Out Portal.

5. DO NOT TRACK

We do not change our data collection practices when we see a Do Not Track signal from your browser.

6. DATA RETENTION

We retain Order Information for our records unless you ask us to delete it.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes to our practices or for legal or operational reasons.

8. MINORS

The Site is not intended for individuals under the age of 18.

9. SMS/MMS MOBILE MESSAGING MARKETING PROGRAM

We value your privacy. Any information you provide through our mobile messaging program will be used solely for message delivery and support...

We do not sell, rent, or share your phone number or customer info with third parties for profit.

We may disclose your information only when required by law, to prevent liability, or to protect our property.

When submitting information for this program, you agree it is accurate and truthful. Misuse may result in removal from the program.

California Residents: Under Civil Code Section 1798.83, you may request disclosure details about our data-sharing practices. To request this, please contact us.

Text messaging opt-in data and consent will not be shared with third parties.

10. POLICY UPDATES

We reserve the right to modify this Privacy Policy at any time by posting changes on the Site. Changes take effect immediately upon posting. You are responsible for reviewing this policy regularly.

CONTACT

For questions, concerns, or to file a complaint regarding this policy, you can reach us through:

  • Help Center: [your help center URL here]
  • Email: [insert business email here]
  • Mail: [Insert your business mailing address here]